Support

From the home screen, tap "Regulate Now" and choose your session length (30 seconds to 5 minutes). Follow the breathing orb—breathe in as it expands, breathe out as it contracts. Enable haptic feedback in settings to feel the rhythm through gentle vibrations.

Go to Settings → Privacy & Preferences → Enable "Audio Guidance" → Then enable "Mr. Jackson's Voice". This replaces the default text-to-speech with warm, human voice guidance.

Yes! Tap the profile icon in the top corner of the home screen, then "Add Family Member." Each profile has its own settings, progress, and achievements. Choose from Adult, Teen, Child, or Student profiles for age-appropriate content.

Go to Settings → Appearance → Language. PNEU supports 12 languages: English, Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Arabic, Hindi, Hungarian, and Polish.

All your data is stored locally on your device—not on our servers. This means your breathing sessions, journal entries, and achievements stay private. If you delete the app, this data will be deleted too, so use the "Share Progress" feature to export reports if needed.

Go to Settings → Share Progress. Choose your time period (week, month, all time), select what to include, and tap "Generate Report." You can share it as a PDF via email, Messages, or any other app.

The breathing orb is synchronized to a healthy resting heart rate of 65 beats per minute. This slow, rhythmic breathing helps activate your parasympathetic nervous system—the body's natural "calm down" response. The cycle is 5 seconds inhale, 7 seconds exhale.

You earn badges by completing sessions and building consistency. Start with "First Breath" (complete 1 session), work toward "Week Warrior" (7-day streak), and challenge yourself to unlock all 20+ achievements. Each profile tracks its own badges.

Yes! Once downloaded, PNEU works completely offline. All exercises, audio guidance, and features are available without an internet connection.

Go to Settings → Appearance → Toggle "Dark Mode." You can also choose your preferred mode during initial setup.

Try these steps: 1) Force close the app and reopen it. 2) Restart your device. 3) Make sure you have the latest version from the App Store. 4) If issues persist, email us at support@pneu.life with your device model and iOS version.

Make sure haptics are enabled in PNEU settings AND in your device settings (Settings → Sounds & Haptics → System Haptics must be ON). Some older devices may have limited haptic capabilities.

Check that: 1) Your device isn't on silent mode. 2) Audio Guidance is enabled in Settings. 3) Your volume is turned up. 4) If using Mr. Jackson's voice, make sure that toggle is also enabled.